Privacy Policy

Last Updated: 12/11/2025

Introduction

At MyPal4Life, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. By using our platform, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Personal information (name, email address, phone number)

• Pet information (name, species, breed, age, medical history)

• Payment information (processed securely through our payment providers)

• Communication preferences

• Usage data and analytics

• Device information and IP addresses

How We Use Your Information

We use the collected information for:

• Providing and improving our services

• Processing transactions and payments

• Sending important updates and notifications

• Responding to your requests and inquiries

• Analyzing and enhancing user experience

• Complying with legal obligations

• Preventing fraud and ensuring security

MPAL usage data relates solely to in-app utility and does not involve financial investment activity.

Information Sharing

We may share your information with:

• Service providers and partners

• Veterinary professionals (with your consent)

• Legal authorities when required

• Other users (only information you choose to share)

• Third-party integration providers (such as OnRamper, Rango, analytics services) only to process transactions or provide app functionality

We do not sell your personal information to third parties.

We do not share personal data with third parties for speculative trading purposes.

Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data

• Regular security assessments

• Access controls and authentication

• Secure data storage

• Employee training on data protection

Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Opt-out of marketing communications

• Export your data

• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Improve user experience

• Analyze website traffic

• Remember your preferences

• Provide personalized content

Cookies and analytics are used solely for functional usage analytics and do not track financial trading behavior or speculative activity.

You can control cookie settings through your browser preferences.

Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, or fulfill the purposes outlined in this policy. Users have the right to request deletion of their personal data at any time by contacting our privacy team.

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We recommend reviewing this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@mypal4life.com

Address: [Your Company Address]

Phone: [Your Phone Number]

Questions About Our Privacy Policy?

We're here to help. Contact our privacy team for any questions or concerns.

Contact Privacy Team